Run & Protect
Plan for recovery before your business needs it
A backup is only useful if the right information can be restored when it matters. Understand what is protected, how recovery would work and which gaps could interrupt the business.
The challenge
Start with the right problem
Recovery planning starts with business priorities. The systems that must return first, the amount of data loss the business can tolerate and the available recovery arrangements all need to be discussed.
Recovery planning alongside security
Backup and recovery planning protects your ability to restore systems and data. It complements, but does not replace, the wider business cybersecurity review. Microsoft 365 retention and administration are covered under Microsoft 365 support.
Recognise this? A short conversation is usually the quickest way to agree a sensible next step.
Review your recovery prioritiesScope
What the engagement can cover
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Coverage review
Identify systems, cloud services and data that need protection.
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Recovery design
Agree backup scope, retention, access and recovery objectives.
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Restore validation
Define testing, evidence and responsibilities for maintaining the plan.
How it works
A clear route from discussion to delivery
We establish priorities and existing arrangements, then scope the backup or recovery improvements. Testing should confirm agreed restore scenarios rather than relying only on a successful backup status.
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Step 1: Understand
Discuss your business, users, systems and immediate concerns.
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Step 2: Prioritise
Separate urgent issues from planned improvements and agree the scope.
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Step 3: Deliver
Carry out the agreed work with a clear point of coordination.
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Step 4: Review
Document what has changed and consider the next priorities.
Scope and costs
Know what is included
Recovery time and data-loss objectives are designed targets subject to an agreed solution, not unconditional guarantees. Storage, backup products, cloud usage and testing work must be priced explicitly.
How work is scoped
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Ongoing care. Routine care maintains an agreed existing environment. Support hours, onsite coverage and how urgent issues are handled depend on your agreement.
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Scoped projects. Material changes, such as migrations, security rollouts, new offices or a new website, are scoped separately with their own plan, acceptance criteria and handover.
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Third-party costs. Licences, cloud consumption, third-party products, advertising spend and hosting costs are identified in the relevant proposal rather than assumed to be included.
Questions you may have
Still have a question? WhatsApp us (opens WhatsApp)
Does Microsoft 365 remove the need to consider backup?
Retention, recovery features and independent backup serve different purposes. Review your requirements and available controls before deciding what is needed.
How often should recovery be tested?
Agree a schedule based on business requirements and change. The proposed service must state who runs tests, which scenarios are covered and how actions are recorded.
Next step
Discuss the next step
Tell us what you want to improve, what you have in place today and any important constraints. We can discuss whether this service fits your needs and what should happen next.
Prefer to talk first? +44 20 3951 6599WhatsApp us (opens WhatsApp)